About: Southampton General Hospital

What I liked

not much!

What could be improved

My wife was admitted on Dec31st with suspected Meningitis. After a couple of days in the AMU of severe pain and sickness, she was transferred to the renal unit! On the 5th day, the consultant (renal) said we really need a CT scan and spinal tap. That took a further 2 days! I have private health insurance and despite BUPA saying they will help, they needed a consultant to give them a care plan. This still has not happened, now on day 8! If the Hospital are desperate for beds, I would have assumed it would be in their interest to vacate? Communication and coordination is pityful. I have used PALS to follow up who seem to have better communication skills. The registrar in the renal unit was very kind and attentive but not really his field of medicine. I despair!Care plansFollow upMeningitisAttentiveCommunicationKindPatient carePrivacyBedsRenal unitChildhood vaccinationRenalConsultants

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Southampton General Hospital

Stephen – thank you for posting your comments and for getting in touch with our Patient Advice and Liaison service. We are sorry to hear about this experience and PALS have worked with Neurosciences to get your wife moved. Please stay in touch with PALS so we can help with any ongoing issues.

  • {{helpful}} of {{total()}} people think this response is helpful