About: Stoke on Trent PCT / Emergency GP out of hours service Stoke on Trent PCT Emergency GP out of hours service
Posted by r1 (as ),
I have a 10 month old baby who develooped a nasty cough following a cold and his breathing became very wheezy. As its a Bank Holiday and therefore doctors are not open, I had to call the Out of Hours.
The lady who answered was not very pleasant, nor very reassuring. I explained the situation and was told there was no appointments unitl 9pm. I was not happy with this as it would mean I would need to try and get my baby to sleep and then wake him again a couple of hours later. Then I would need to dress him and take him out in the cold to the doctors.
I was told the only alternative was the A & E or a Walk In Centre, both of which would have longer waiting times.
This is a baby we were talking about, one who was struggling to breath, but that, apparently didn't warrant seeing any earlier.
I feel very let down, as you can not take the risk with a baby. I bet if we went up there, the waiting room is full of people who could have waited until tomorrow to see their GP.
I was also told during the conversation that there was a 2 hour delay, so people were still waiting 2 hours after their appointment time, so I'm expected to still be waiting at 11pm tonight to have my baby seen to???
Crazy, crazy NHS system that we have, when you can't even get a baby seen.