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As visitors we were treated at all times...

Story from nhs.uk

"As visitors we were treated at all times..."

About: Royal Lancaster Infirmary

What I liked

My mother, aged 95, was admitted at the end of November to Ward 35 with a fractured femur. I cannot speak to highly of the care and attention she received during her stay. She is making a good recoveryb from her operation.

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Responses

Response from Royal Lancaster Infirmary 13 years ago
Royal Lancaster Infirmary

Submitted on 18/01/2011 at 11:37
Published on nhs.uk on 19/01/2011 at 04:01

Thank you for your kind comments relating to your mothers stay on ward 35 in November. We will pass your positive comments onto the teams involved.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually improve the services we offer and the experience our patients have whilst in our hospitals.

If you would like to be kept informed about developments at our hospitals, then please take a moment to sign up as a public member, you can do so via our website: http://www.mbht.nhs.uk/trust/how-to-become-a-member/

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