"Very good - can't complain and making a..."

About: The Princess Royal Hospital (Telford)

What I liked

Pleased with treatment after emergency call brought me in. Food was excellent and most of the nursing care was excellent

What could be improved

Alarms on the drips etc were going off during the night and were not always switched off as soon as possible - no doubt there are reasons for this but it can drive the patient bananas in the middle of the night.

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Responses

Response from The Princess Royal Hospital

Thank you so much for taking the time to provide comments about your care at the Princess Royal Hospital.

We aim to provide the highest standards of care every time for every patient, and we are pleased to hear that your experience mainly matched our aspirations.

If you think that any particular member of staff - or the whole team - deserves special praise and recognition then please consider nominating them for the Chairman's Award. This special award is presented every two months at the Trust Board meeting. It celebrates members of staff who go above and beyond what is expected of them to provide high standards of care for patients, or improve the working lives of their colleagues. More information is available from our website at http://www.sath.nhs.uk/about/chairmansaward.asp

Please note that NHS Choices does not share your contact details with the Trust so we are not able to contact you direct.

Thanks again for your feedback.

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