"Terrible,distressing and humiliating."
About: Pilgrim Hospital Pilgrim Hospital Boston PE21 9QS
What I liked
Never again!Attended for screening following discovery of a lump (was referred from GP).Was treated very badly from the start.Was made to feel like I was wasting their time (I do actually have things I would of rather have been doing!).It was never explained to me what was going to happen.Didn't see a doctor or nurse before any screening started.Didn't even get a 'hello' from any of the staff,except from the very pleasant receptionist.Came out feeling totally humiliated, belittled and with all dignity lost.Please-if you need this service-choose another hospital,I wouldn't wish the way I was treated on my worst enemy
What could be improved
Everything !!! At the very least a bit of compassion and understanding would help.