"Excellent."

About: Countess Of Chester Hospital

What I liked

I was treated with understanding and empathy as well as dignity and respect and this was very much appreciated as I was in a lot of pain and I tend to find hospitals to be frightening places to be.

What could be improved

It was difficult to book the appointment. I was only offered one date and as it wasn't suitable I was told I would need my doctor to refer me again. This added to my waiting time. I know the clinic is very busy but there must be a better system than a lottery.

Anything else?

The hospital grounds and facilities were pleasant too.

Story from NHS Choices

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