About: Sandwell General Hospital Sandwell General Hospital West Bromwich B71 4HJ
What I liked
My main concern were my Aunt is still staying is a member of staff, My family who visit have all voiced our concerns. She is miserable and very short in her comments to elderly people who don.t understand. I watched her with a patient an elderly lady with dementia, and all she did was tell her to sit and be quiet, the lady was very agitated and upset and instead of talking to her and try to take her mind off whatever was bothering her. Surely thats her job? clearly she could.nt be bothered. Her overall manner is not what is expected for a hospital where people need 24 hour care. The other staff on the Wingfield are I have to say really lovely.