"Special Care for My Special Needs Daughter"

About: Leeds General Infirmary / Accident and emergency

(as a relative),

Thank you Childrens A&E at the LGI for your excellent and caring service after my daughter, who has special needs, was brought in scared and distressed after her first severe epileptic fit. Despite being extremely busy every staff member who saw us showed kindness and consideration and treated my daughter with dignity and respect. I saw this same consideration time and time again for other children and their parents during our time in the unit. Nobody wants to spend time in an A&E, but you made this experience a lot easier than it could have been.

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Responses

Response from Administrative Support Assistant, NHS Leeds

Thank you for sharing your exerience on Patient Opinion, please accept our apologies for the delay in responding.

It was good to hear about the high level of care your daughter recieved in the A & E department. I shall make sure that your story is shared with the staff in the A & E department at the hospital.

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