"I was referred to the substance misuse team in Stairfoot"

About: Barnsley PCT Phoenix Futures / Barnsley drug and alcohol services

(as the patient),

I was referred to the substance misuse team in Stairfoot, Barnsley by my doctor for my herion use, after sometime my worker at S.M.T- stairfoot stopped my prescription.

I had been on my prescription for 40mls of methadone and 30mls of diazepam for 15months.I have been doing really well compared to when I first started on my prescription.

I started on 90mls of methadone and I've been steadily reducing the intake and now I am on 40mls of methadone. I was providing negative drug tests for herion and doing well until my ex worker stopped my prescription.

They told me they had stopped my prescription because I had missed an appointment with my worker.

I had told them weeks before that I had missed that appointment because I had been having money problems as I had just moved into a new house and money was very tight sorting out the bills.I also asked them to make the appointment on my pay-day so I could get to them.

I've had to do a 2week withdrawal from methadone and diazepam because the soonest I could have got on a new prescription was 2weeks. I feel stopping my prescription could have put me into a fit or even killed me and this was not professional what so ever.

If it wasn't for my fiancée, I would have turned back to heroin, but the support from my partner has made me step away from heroin.

In my opinion my ex worker should have handled this situation a lot better.

I have now moved to a new drug misuse service, I will never go back to s.m.t stairfoot. I think its awful how they treat people like this.

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Response from Andy Bloor, Locality Manager, Phoenix Futures

I’m saddened by your comment and the situation you have experienced.

Firstly I would like to congratulate you on remaining strong and working with the support of your fiancée in order to refrain from using heroin.

Secondly I would like to offer you the opportunity to visit the care navigation service within the Barnsley treatment system where by we can talk through your experience and assist you in any way possible to ensure that the treatment system works with you.

If you would like to take up this offer please contact Claire Goodhind or Joanne Smith (team managers, care navigation and Recovery service) on 01226 779066

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