"Ludicrous Referral System"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by tuttifrutee (as ),
My GP made an urgent home call nearly 2 weeks ago, but having reached the extent of his knowledge said he would refer me to a gastroenterologist urgently, this was on the 22nd Nov.
A Dart letter was received on Saturday 27th. but they were closed all weekend, I rang on Monday 29th. and was put on hold for 2 minutes apx.while the young lady read through the referral paperwork apparently to see which route I was placed on. She said she was texting the request to Exeter and if I didn't hear in 6 weeks to call back.
I can appreciate that Exeter might have been the only choice or the best choice but I wasn't told this or offered a choice.
Having found out this site is all about choice, I am reluctant to now go back and see what choices there were in case it further delays my urgent referral, so here I wait for my urgent appointment.
If this the urgent pathway heaven help the non urgent. My husband has recently used this system and was given a choice of Exeter or Honiton he chose Honiton and then received an appointment by post for Exeter.
How can mine be called urgent as it is 2 weeks this coming Monday since referreal.
I feel this system is one more layer of beauracracy between doctor and patient, I expect to become an A & E patient soon with little hope of survival if this blows up into an emergency.