"Could do a lot better."

About: Southend Hospital

What I liked

Some staff were nice (most)

What could be improved

Hot food was revolting - main courses that is, hot sweets were ok.

Anything else?

Evey ward seems to have it's own policy. What I was encouraged to do on one ward (to improve my health), I was told I couldn't do by the next ward I was moved to (it could impede my health).

It all seems to depend on which member of staff you talk to.

Story from NHS Choices

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Response from Southend Hospital

Thank you for the feedback (your comments have been forwarded to the Trust Patient Carer Experience Group for review). If you would like to discuss your concerns further please contact the Patient Advice and Liaison Service pals@southend.nhs.uk

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