"Getting a hospital appointment in Devon seems more complex than before"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by fishhead (as ),
I cannot understand the point of DART. I have previously been an extremely satisfied patient at the Royal Devon and Exeter Hospital (RD&E) and now require a further appointment.
I have had an X-ray and a CT scan both booked efficiently and quickly, direct with the hospital by my GP. As a result of these tests my GP feels I need to see a consultant. It seems that he now has had to write to DART with my details, DART then write to me asking for me to telephone them. I contact DART who can't make an appointment but tell me they will write to RD&E asking them to give me an appointment. RD&E will then contact me directly, some time within the next two months.
That which was previously a very efficient and quick system, now seems to be a bureaucratic system imposed between patient and GP. Who on earth designed this and what can it achieve?
Do the majority of patients really have adequate info. on all the hospitals and consultants on which to make choices?