"upset with being told about 3 follow up..."

About: Frenchay Hospital

What I liked

why are nurse and doctor being told that people that they only allowed 3 follow up appointment some of the epilepsy drug that you hand out cause depression that then the person overdose has to go to a e department you are making doctor make a dection who live who dies my epilepsy has not been controlled for 20 year can you cure it over night i have been in out of mental health services but they do not no about epilepsy you are cutting funding to the burden hospital it a world class neuro but nhs management turn there back on staff doctor and people

What could be improved

stop the cut back and thing about some the side effect of the drug you hand out and treat your staff with doctor with respect and stop frizzing post

Anything else?

you make me laugh staff cant even park in frenchay or sothmead with out felling safe

Story from NHS Choices

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Response from Frenchay Hospital

Dear Mr Beacham

Thank you for contacting us with your feedback, I am sorry that you found you visit to Frenchay to be poor. We are very interested to know how patients feel about the services we offer to enable us to improve our services and I would welcome the opportunity to find out more about your concerns.

If you would like to get back in touch with us, our helpdesk number is 0117 340 6646. Please feel free to contact us on the number above and we will be happy to investigate your concerns.

Kind Regards


Advice and Complaints Team Manager

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