"Extremely impressed with the hospital..."

About: The Royal Victoria Infirmary

What I liked

I visisted the RVI respiratory medicine unit in November 2010, for lung function tests. I was seen promptly, treat courteously by the staff there at all times, was given full explanations of all tests i was to undergo, the nurse helped me feel at ease at every stage, I saw the Consultant as soon as my tests were completed.

What could be improved

Larger waiting area would have been nice as it was a little cramped at times.

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Responses

Response from The Royal Victoria Infirmary

Thank you for your comments in respect of the service you experienced within our Respiratory Department.

As an organisation we aspire to the highest standards at all times and are delighted to get such feedback. This has been passed onto the Department involved, who I know will be encouraged by your kind remarks.

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