"I felt the person I saw wasn't interested"
About: Litherland Town Hall Health Centre Litherland Town Hall Health Centre Liverpool L21 9JN
Posted by gardeningstitcher (as ),
I had a recent appointment at Litherland Health Centre. I have been there many times before for X-rays and blood tests and the staff have always been exemplary, that is until the latest visit.
I had been referred to the MSAC by my GP and after having waited 27 days for the appointment, the person I saw made me feel as if there was nothing wrong with me, that I was wasting their time and after asking me questions, began to ask further questions before I'd finished the answer to the previous question!
This gave me the impression that they weren't interested in my answer. They didn't introduce themselves and I found them very flippant.
For example, they said: 'Right lets see why you're here? Oh, your shoulder or neck or whatever...' - not a good start. I have to go for an injection, but really don't want to go back to see this person. I hope I can change the person who does it or the location of the appointment.