"An excellent service given by all staff."
About: Russells Hall Hospital Russells Hall Hospital Dudley DY1 2HQ
What I liked
In April this year I was referred by my GP to the Rapid Access Colorectal Clinic, within 3 days of seeing my GP I had been seen,diagnosed and treated for my condition.As anyone knows who has been in this position it is a very worrying time, to be seen so quickly was such a relief. The staff were brilliant they made me feel so relaxed and were so caring nothing was too much trouble.
I have since attended The Gastroenterology Clinic on several occassions and have nothing but praise for the care and treatment given.I have also had to contact the speciality nurses for advice(once whilst on holiday ) they were excellent !! not onyl giving advice but also reassurance.They have also ensured that all aspects of my treatment have been delivered.
I had a further appointment in the GI Unit in October where once again I was treated extremely well by all members of staff.
One last comment I have been for a bone scan today once again a Brilliant service!!
I have nothing but praise for Russells Hall Well Done!
What could be improved
People are quick to complain about the Health Service, I have visited Russells Hall on numerous occassions now and can not find anything to complain about. Well Done, Keep up the Good Work. Thank You!!!