"I think GPs should arrange appointments"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Kettle403 (as ),
I received a letter Dart on Friday asking me to ring them, which I did that day. The person on the phone confirmed the Hospital (Ottery Saint Mary) and the consultant. They then told me they had no appointments available and that if I haven't heard back from them in 4 weeks, I should call back and they would "chase" this up for me. After the phone call I emailed my GP to complain about the service. On Monday, my GP’s secretary called to tell me they had arranged an appointment for me at the Exeter Hospital in December. The NHS are always complaining about budget cuts, so why are employing Dart? I think appointments should be left to the GP's to sort out. I feel this incident has wasted my time and taken up resources.