"Personal and were aware they were..."

What I liked

I had a poor experience at another hopsital on the birth of my first child so decided to try Bath. I had to have a c-section and all the staff were wonderful. The care in the ward was excellent and at the end of each shift they said that they were going and the new midwife introduced themselves and had time for you to explain you situation. Overall very impressed and in debt to them for making this experience a good one - thank you to all staff, you're doing a good job!