"I have tried to contact the hospital for..."

About: Moorgreen Hospital

What could be improved

I have tried to contact the hospital for two weeks on and off to arrange some training for qualified nurses, yet there appears to be nobody answering the phones???

This is so frustrating when I need to book courses and I dont have the time to keep calling every 5 minutes.

The NHS really should invest in some reception operator as I would hate to be a potential patient to the hospital due to the lack of telecomunications, you cant even email!!

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Responses

Response from Moorgreen Hospital

Solent Healthcare is committed to developing their staff and investing in their learning & development. We are sorry to hear you have had difficulty accessing the Learning & Development team to book courses. The team moved from Moorgreen Hospital in November 2009. Arrangements were put in place to re-direct telephone calls and notify staff of the move. To contact the team please e-mail learninganddevelopment@solent.nhs.uk. If you still experience problems please contact Solent Healthcare on 023 8029 6929.

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