"Comment received via letter to the Trust..."

About: Heartlands Hospital

What I liked

Comment received via letter to the Trust and published with permission of the author:

I have recently had a procedure to remove varicose veins from my leg. I would like to thank the consultant and his department who operated on my leg. I felt at all times confident that I was in very competent and caring hands.

We often hear dire stories of the NHS, but from my first consultation, I was very impressed.

I can only say a big thank you to all concerned at Heartlands Hospital.

Story from NHS Choices

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Response from Heartlands Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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