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Care Opinion

I likes the way the hospital was...

Story from nhs.uk

"I likes the way the hospital was..."

What I liked

I likes the way the hospital was seperated. The cleanliness of the hospital floor was very good. Nice clean atmosphere.

What could be improved

I found one of the nurses difficult to understand. I had to ask them to repeat what they had said about 2 more times for me to understand her

Anything else?

Parking could have been improved at the front enterance. On-site carpark it very small so you are forced to park n the main road and cross a busy road aswell.

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Responses

Response from Whitstable & Tankerton Hospital 9 years ago
Whitstable & Tankerton Hospital

Submitted on 26/01/2015 at 10:35
Published on nhs.uk on 27/01/2015 at 00:00

Hello, Thanks for taking the time to tell us about your visit. We are very sorry that your experience was not entirely satisfactory on this occasion and please accept our pologies that your review was not acknowledged in a timely manner. It is now the responsibility of our Customer Care Team to respond to reviews on NHS Choices and we do our best to ensure that responses are posted within 24 hours. We hope that you will continue to give us feedback on the services we offer in the future. Best wishes Customer Care Team Kent Community Health NHS Trust Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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