"The response to a critical siuation was..."

About: West Middlesex University Hospital

What I liked

The response to a critical siuation was handled quickly and efficiently in the A&E, despite being middle of night.

What could be improved

Communication about the treatment and timeline and more information about what to expect during time in A&E.

Anything else?

I felt safe that my son had been given the proper medication and observed for an adequate time periodand. Therefore, I left A&E feeling secure that my son would be okay.

Story from NHS Choices

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