"Clinic A was very efficient and clean -..."

About: Manchester Royal Eye Hospital

What I liked

Clinic A was very efficient and clean - staff were helpful and courteous

My appointment was for 10.40 am and was seen at 11 am. Tests were run and I was

discharged and out of the hospital by 11.45 am

What could be improved

I received 2 letters from the Eye Hospital confirming I would be getting an appointment before I actually got the last letter with my appointment date. Seems a lot of letters for the one

appointment ?

Anything else?

My tests were fairly routine and non serious - having read about other patients' experiences on the website I was apprehensive about waiting times etc but I experienced no problems at all.

Story from NHS Choices

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Response from Manchester Royal Eye Hospital

Thank you for your comments posted on the NHS Choices website regarding your care. It was very kind of you to write and compliment the staff.

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