"Following on from my recent email,..."

About: Wythenshawe Hospital

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Following on from my recent email, before setting off for the hospital the second time, I phoned the pharmacy and was assured the medicine was ready for collection. Of course it wasn't, so I had another 30 minutes to wait before I got the medicine.

I was originally told the prescription was in the pharmacy with a two hour wait at 10.30. I got the medicine at 16.30.

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Responses

Response from Wythenshawe Hospital

Many thanks for your email, I will make sure that your comments are escalated to the relevant managers.

Kind regards

Patient Experience Team

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