"I had to go to the Women's Investigation..."

About: North Manchester General Hospital

What I liked

I had to go to the Women's Investigation Unit for the second time and both times they were fantastic. The first time I had a colposcopy and biopsy and then today I had a loop excision. The staff were amazing, I was very very nervous but the staff couldn't have been kinder to me. Everything was explained to me really carefully and I was encouraged to ask any questions which were all answered fully. The staff were sympathetic to the way I was feeling and at no time was I made to feel silly. The staff in this department are fantastic at their jobs and should be congratulated on their patient care. I can't begin to tell you how grateful I am to them and I would definitely use this part of the hospital again.

What could be improved

The sign posting round the hospital to get you to the department.

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Response from North Manchester General Hospital

Thank you for telling us about your positive experience of visiting North Manchester General Hospital, particularly in relation to the level of care you received from the Women’s Investigation Unit. Our staff constantly strive to ensure they deliver the best care.

It is always good to get feedback from our patients and we will ensure that your comments are passed onto the relevant departments.