"Staff in Ear department very helpful,..."

About: York Hospital

What I liked

Staff in Ear department very helpful, had to have an audio test and one member of staff was very aggressive and unhelpful.

Reception and other staff an absolute pleasure, they were very apologetic of the treatment from audio staff. Another member of staff came out and re-assured me this wasn't normal and had asked a Ear doctor to look at my ears.

Very helpful and useful staff

What could be improved

More nice staff like those two, the nurses were lovely too.

Anything else?

I commend the two staff for their work

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Response from York Hospital

Thank you for your comments and we apologise for not responding at the time of posting. Please be assured that in future York Teaching Hospital NHS Foundation Trust will respond to all comments in a timely manner.

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