"My anxiety was reduced by caring staff"

About: City Health Care Partnership CIC / Treatment rooms

(as the patient),

I had reason to attend the newly built Longhill Health Centre recently. What a wonderful modern building it is.

Anyway having had an head scan just recently for an as yet undiagnosed condition which has made me quite anxious, I had to have my ears syringed as they were quite bunged up and i think were part of the existing anxiety i had (dizziness etc).

There were three qualified staff present-one doing the syringing and the other two i believe were learning the process. They were very understanding and professional and put me quite at ease. The overall experience and care i received could only be referred to as excellent and i would like to thank them once again for the care i received.

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Response from Head of Adult Services, City Health Care Partnership CIC

Dear Wax Lyrical

Thank you for sharing your experience within the treatment rooms . Your kind words will be passed on to the staff of the Longhill Treatment Room who will be delighted with these comments. The treatment room service, and all our services, continually strive for excellence, and your feedback will greatly aid us within this endeavour.

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