After seeing my doctor earlier this week, I was told an appointment would be made within 4day. I waited 4 days and nothing happened. I then got a letter this morning telling me to call the Devon access referral team (DART) to arrange for an appointment which I did, only to be told that I cannot have an appointment because DART does not deal with appoints for cardiology.
My question is, Why did I have to go through DART if they did not deal with appointments for cardiology.
Is NHS Devon not aware that DART does not deal with Cardio appointments?
You will think that the hospital will automatically pass your details on to the appointment team once you are told that you need an appointment. I rang my doctor back to enquire about my suppose appointment and i was told to 14days before any information can be sent through to me. If the Dart system is to make booking appointments quicker and efficient, then why has it delayed my appointment?
"DART does not Offer appointment for Cardio"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Wild403 (as ),
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