"I liked the cleanness of the emergency..."

About: Hammersmith Hospital

What I liked

I liked the cleanness of the emergency entrance and that there was no queue at all when I came however , I needed to wait about two hours to be seen by ( doctor)

Thanks god , how long could it have been if it was really busy??

What could be improved

Treating patient like human being , and I'm talking about doctors

Coz the stuff were so welcoming and kind

This was my worst experience with a doctor ever

I was feeling so ill and I'm still , but he didn't care at all

I was suffering from pain and he says : it's just a bug!!!

What kind of hospitals is this ? And why are the taxpayers all in a deep silence?????

Story from NHS Choices

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Responses

Response from Hammersmith Hospital

We are sorry to hear about your experience. If you would like to discuss your concerns in more detail please contact our Patient Advice and Liaison Service (PALS) on 020 3313 0088 or by email pals@imperial.nhs.uk.

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