"Frustration with appointment booking service"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ Royal Devon & Exeter Hospital (Wonford) / Neurology Royal Devon & Exeter Hospital (Wonford) Neurology EX2 5DW
Posted by caro 1902 (as ),
Was referred by GP for nerve conduction studies (NCS). Contacted DART and was given an appointment at local neurology appointment. When appointment det.ails arrived I noticed it was a normal outpatient appointment. I contacted the hospital concerned and explained I needed NCS not a neurology consult. Was told to get back in touch with DART. Unable to do this as a) Unable to find a contact number b) no longer have a UBRN (Unique Booking Reference Number). V frustrated at this un-necessary waste of time, and annoyed that I'm having to do all this chasing about.