"This was my first surgery and I was..."

About: Wythenshawe Hospital

What I liked

This was my first surgery and I was worried sick (mainly about the anaesthesia) as it was a fairly big operation. I was on A3 and I told the staff how I felt. They could not have been kinder, or done more to put me at my ease by explaining every step of the procedure and assuring me that I was perfectly safe with the anaesthetic to be used. The staff were courteous and cheerful and although busy, never too busy to have a few words to make sure I was alright. I was treated with kindness and dignity by all the staff, including the doctors and surgeons, and I would not be in the least worried about going in the hospital again. Indeed, I did return a few weeks later to have an infection treated and I received the same level of treatment. This hospital is amazing and I was so pleased that all the disturbing stories I had previously heard were not true as far as I was concerned. However, I have to say that I think the way you treat the staff has a lot to do with it - they are not there to be skivvies or be at your beck and call for the slightest thing and if you give them respect, then you will get it back. Well done Wythenshawe for taking such good care of me - and the food is good too!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Wythenshawe Hospital

Many thanks for your email, I will pass on your positive comments to the managerment and members of staff on A3. It is always much appreciated when patient's take the time and trouble to contact the hospital with such positive feedback.

Kind regards

Patient Liaison Team

  • {{helpful}} of {{total()}} people think this response is helpful