About: Stepping Hill Hospital

What I liked


What could be improved

i am in a wheelchair that couldnt fit in the rooms without problems The staff told me i would have to wait even after mt appiontment time because they where all hungry so they were having their dinner. when i did finally see the arrogant doctor i was insulted, misdiagnosed on my pre exsisting health problems and told myy asthma arthritus heart problems are all because im fat and even though i am diabetic he said it was impossible to go hypo with type 2 diabetes and i am just using it to eat more. He told me to not eat and if i do the only thing I should eat is salad. I came out in floods of tears.

Anything else?

this hospital needs to have a major rethink. I will never go here again

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Response from Stepping Hill Hospital

Thank you for telling us about your recent experience as an out-patient at Stepping Hill Hospital.

I am sorry that you had accessibility problems and that you had to wait to be seen. I am also sorry that you found comments made by a member of our clinical staff upsetting.

If you would like to take this matter further please contact a member of our Patient & Customer Services (PCS) Department , they can be contacted in the following ways:

Telephone Number: 0161 419 5678

Email: pcs@stockport.nhs.uk

Annette Donegani

Head of Patient Experience & Involvement

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