"Don't be fooled by apperances, this..."

About: Birch Hill Hospital

What I liked

Don't be fooled by apperances, this section of the hospital (eye, ENT) may be very old and a bit run down but the care that my 12 month old daughter recieved was excelent. The nursing staff and doctors explained everything before they started a proceedure and outlined their findings clearly. At no time were we rushed or made to feel unwelcome, I would have no hesitation in returning to this hospital.

What could be improved

The waiting rooms were bit crowded but the queues went down reasonably quickly; it was a bit to warm for me too.

Anything else?

Only my thanks to the nursing staff who were very helpful and friendly.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Birch Hill Hospital

Thank you for your positive comments about the service you received whilst visiting Birch Hill Hospital. It is always a pleasure to receive such compliments; we will ensure that your feedback is passed onto the Department.

  • {{helpful}} of {{total()}} people think this response is helpful