"nothing i liked about this hospital!..."

About: The Royal London Hospital

What I liked

nothing i liked about this hospital! nothing

What could be improved

everything needs improvement in this hospital!

Anything else?

Disgusting... the experience in this hospital was the worst ever in my entire life! DO NOT GO there if you are pregnant; It was a terrible experience! the staff are completely cluesless and so rude! I had to change the hospital on the same night and get care somewhere else and i was 6 months pregnant! this hospital should be closed and clearly not be in use!!!!

Story from NHS Choices

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Response from The Royal London Hospital

We're deeply sorry for letting our patient down on this occasion. Such behaviour is a world away from the kind and compassionate care we aim to achieve for every patient, every time.

Regrettably, without knowing the exact details of your experience we cannot provide further comments here. However, if you would like to have this matter fully investigated, please contact the Trust by calling our Patient Advice and Liaison Service (PALS) on 020 7943 1335 or emailing our complaints team at complaints@bartsandthelondon.nhs.uk

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