"My mother was treated with the utmost..."
About: Princess Alexandra Hospital (Harlow) Princess Alexandra Hospital (Harlow) Harlow CM20 1QX
What I liked
My mother was treated with the utmost care and dignity, and was always spoken to by her first name, and consulted each time they needed to treat her. The staff allowed my sister and I to stay by my mum's bedside through the night, and even supplied us with hot drinks.
What could be improved
The visitors chairs could be made more comfortable, and less squeaky.
The staff were very understanding and treated my mum and us with great respect at such a sad time.