"The way patients are treated by staff. ..."
About: Bradford Royal Infirmary Bradford Royal Infirmary Bradford BD9 6RJ
What could be improved
The way patients are treated by staff. Clinician's behaved in what could only be described as bullying - either you have this or you have no treatment; no interest in patients needs, wants or choices.
The environment, clinic rooms which are clearly unsuitable for that patient group.