"please help people with blood disorders"

About: Royal Lancaster Infirmary / Clinical haematology

(as the patient),

In my opinion patients with blood disorders, would like a return to the old system.

For painful yet simple procedures we have to wait months or a year for treatment, I think the old system was much better, if you needed a transfusion you could have it that day. Could some one please help people with blood disorders, which aren't a problem to the paitient, but the NHS makes it a painful problem. We deserve the same rights to have treatment as every one else.

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Response from Royal Lancaster Infirmary

We’re sorry you were unhappy with aspects of your care with us. If you would like us to investigate further please contact our Patient Advice and Liaison Service on 01539 795 497. Many thanks for taking the time and trouble to comment on our services, and apologies for the delay in responding, we would like to assure you that we regularly review the comments and pass them on to the department concerned and continue to strive to improve the service we offer our patients.

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