"Dreadful A&E, we wasted almost 4 hours..."

What could be improved

Dreadful A&E, we wasted almost 4 hours waiting for our 4 year old boy to have a cut fixed above his eye, the treatment took just two minutes and was diagnosed within 15 minutes of arrival. All of the time we also had to keep our two year old occupied. Even complaining didn't help.

Is it not beyond any organisational capability to be able to fit in a simple procedure (three strips and a dab of glue) between standing around? Also, why couldn't the doctor have simply carried this out when he diagnosed?

If people are fighting to keep this service, they must be misguided, the people who manage this facility need to look very carefully at its efficiency and operation. Having sampled Mansfield as well, they can't transfer this service quickly enough.

To cap it all our son's cut is still bleediing at home, so they didn't even fix that properly.

Anything else?

Its beyond further comment.