"I liked the way the staff all made sure..."

About: Pinderfields General Hospital

What I liked

I liked the way the staff all made sure I knew what was happening.

One of them kept coming to make sure I was ok and to keep me up to date while I was on A&E. I was in a lot of pain and they staff kept reassuring me.

I was transferred to G ward quite quickly and the staff there were also very good.

They introduced themselves, put me at ease and made sure I was comfortable.

The doctor came to see me and told me the tests they intended to do, what they thought the problem was and how they intented to treat it if the tests proved them right.

I was in hospital 2 nights I have no complaints at all.

If I had to go back in for a similar reason I would not hesitate I have nothing but praise for the staff on both A&E and G ward.

What could be improved

I think the only thing I struggled with was I was in a side room on G ward " no TV "?

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Responses

Response from Pinderfields General Hospital

We very much appreciate these comments and are pleased that the patient had a positive experience.

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