"I was admitted to ward 36 Orthopeadics..."
About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP
What I liked
I was admitted to ward 36 Orthopeadics and from the time that I stepped into the hospital to the time I left I was treated with utmost care,respect and diginty.
I was very nervous as the surgery I had had elsewhere happened nearly a year to the day and vowed afterwards I would never step into any operating theatre ever again as it wasn't a very nice experience and left me traumatised for months.
Thankfully when I explained this to the staff I met they were very sympathetic and did everything they could to make me feel at ease and I was taken into theatre quickly without me having the chance to even think about it or be upset. I woke up after the surgery and it was like night and day compared to what I had experienced in the past.
My experience at the RLI not only has helped my medical problems but my faith and trust in the medical establishment as a whole and I know for sure that I won't be waking up with nightmares like I did after the last surgery I had.
The staff on ward 36 looked after me with great care and nothing was a problem to them and they kept me in good spirits as did the rest of the patients on my ward who were a really good laugh! Big thank you to you all !
What could be improved
This is probably quite minor but I think that patients water jugs should be checked on more. I suffered with dehydration and had to have a fluid drip because I'd not drunk enough water.