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"Rude and impolite staff at Manchester dental hospital"

About: University Dental Hospital / Maxillo-Facial surgery

(as the patient),

I was referred to the Manchester dental hospital to have an impacted wisdom tooth removed.

Upon arrival at the reception the nurse and receptionist were both rude and impolite, so I decided there and then to cancel my appointment permanently with the Manchester dental hospital.

I have no desire to be referred to that place again. I would refuse any dental treatment or surgery from there.

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust 13 years ago
Central Manchester University Hospitals NHS Foundation Trust
Submitted on 24/09/2010 at 10:55
Published on Care Opinion on 25/09/2010 at 01:00


We are very sorry to receive your comments and concerns via the Patient Opinion website. It is very difficult to respond to the specific concerns you have raised without being able to investigate in detail. We take all issues surrounding patient care very seriously.

If you want to raise this issue please contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk.

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