"my nephew had a serious bike accident,..."

About: Darlington Memorial Hospital

What I liked

my nephew had a serious bike accident, they were said to have xrayed him properly and he had no broken bones, he is 11 years old. the xrayed his face, he had fractured ribs, broken toes. he left darlington hospital still full of grit in his severely lascerated mouth and nose which they were said to have cleaned. it was durham hospital that got him the surgery that he urgently needed and cleaned him up properly.

this is not the first time they have gone very wrong as they screwed up with my nan earlier this year too. in some departments they are very very lazy and will do anything no to do the work that should be done. this is disgusting.

Story from NHS Choices

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Response from Darlington Memorial Hospital

Thank you for highlighting your concerns to us. I have discussed your experience with the matron for A/E dept at Darlington Memorial Hospital and the Xray department manager.

All concerns raised regarding your care have been taken very seriously. Your concerns have been discussed at Sisters Meetings and Senior Clinical Team meetings. Action Plans have been put into place in order to improve practice and therefore improve your experience as a patient and carer.

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