"These are my personal views, What I..."

About: York Hospital

What I liked

These are my personal views,

What I liked? Not a great deal.

Apart from the ambulance staff and nursing staff who really do the best they can with what they have to work with.

Cannot at this stage comment on consultants, therapists etc.

What could be improved

Id be interested in your views and help in understanding the following

Ambulance arrived at York hospital A & E at 21:10 (cannot fault the care and attitudes of the ambulance staff)

Admitted to a bed in A & E, 21:30

Accepted, the ward sister did apologise for the fact they were very busy.

It was either midnight or 1 am, when a doctor came to see my father.

3 - 4 hours for a stoke victim to see a doctor is this acceptable?

Unfortunately, for you guys, my father and mother have both previoulsy been treated in Leeds hospitals for cancer related illness/operations and the care recieved was world class. This world class care, set my expectations for hospital care regardless of location.

Anything else?

The ward sister who came to speak to us was very helpful/knoweledagble.

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Response from York Hospital

Thank you for your posting. We do take comments made very seriously and we would like the opportunity to investigate the particular concerns you have raised and address them. Please contact our Patient Experience Team on 01904 725137 or e.mail patientexperienceteam@york.nhs.uk and we will investigate your concerns fully and report our findings back to you.

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