"I visited the Oral Surgery at The..."

What I liked

I visited the Oral Surgery at The Hillingdon Hospital, the doctor was great. The main concern is the Reception staff, they live in a world of their own. There is mainly one that is there I find unhelpful, rude and arrogant. Simple stuff like rearranging an appointment or some normal questions are just too much trouble, unnecessary lies even. I do hope the hospital monitors the service provided by this section and hopefully rectify it by employing someone who is happy to help and carry out simple tasks. I have heard the same from many family members and friends.