"Tuesday night MAU & CCU wards - I was..."

About: The Princess Royal Hospital (Telford)

What I liked

Tuesday night MAU & CCU wards - I was not expecting to be kept in & assessed for heart problem. The service % professionalism was superb. Everyone was so quiet, unfussy yet caring. Many thanks & Im so glad it turned out to be minor. Tuesday nt MAU & CCU were

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Response from The Princess Royal Hospital

Thank you so much for taking the time to provide comments about your care at the Princess Royal Hospital.

We aim to provide the highest standards of care every time for every patient, and we are pleased to hear that your experience matched our aspirations. We will pass a copy of your feedback to staff on MAU and CCU.

If you think that any particular member of staff - or the whole team - deserves special praise and recognition then please consider nominating them for the Chairman's Award. This special award is presented every two months at the Trust Board meeting. It celebrates members of staff who go above and beyond what is expected of them to provide high standards of care for patients, or improve the working lives of their colleagues. More information is available from our website at http://www.sath.nhs.uk/about/chairmansaward.asp

Thanks again for your feedback.

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