"That I did have an xray and was seen..."

About: Trafford General Hospital

What I liked

That I did have an xray and was seen quite quickly.

What could be improved

I was hit by a car while cycling, my right elbow hit the ground hard and the was a large deep graze and a deep cut. I couldnt see the extent of the wound myself but the ambulance staff told me it was a deep cut and a large graze. There was a 10cm pool of blood so I knew the cut must have been deep. I told the junior doctor this.

I had an xray and by this time the elbow was very sore, the xray technician showed no care and just wanted me to hurry up.

A senior doctor also had a look at the xray and the wound, it was cleaned by the junior doctor and a bandage applied. I was then sent home.

A friend from work had joined me at the hospital so took me to work first before she took me home. At work the bleeding started again so they applied a new bandage on top. I got home, sat down after a shower and my hand started to feel numb and getting blue so the bandage was too tight, despite this the bleeding continued. I rang the a&e where i had been seen and informed the nurse about my blue hand and the bleeding and asked if i could come back in. She asked me to try to put another bandage on!!

I then went to the Royal Bolton hospital instead where I was seen straight away. The wound was cleaned up more and sutured and a new not too tight bandage was applied. The bleeding then stopped.

Story from NHS Choices

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Responses

Response from Trafford General Hospital

Many thanks for taking time to post your comments, it is much appreciated when people take the trouble to give positive feedback, and we are pleased you had an X-Ray and that you were seen quite quickly. Please accept our apologies if you feel that some of your experience of this Trust has been negative.

Your comments have been passed on to the appropriate staff to share within their teams.

Should you require support in taking this matter further please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 0161 746 2019, or by e-mail to pals@trafford.nhs.uk

Kind Regards

PALS/PPI Team

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