"The staff are very cheerful and willing..."

About: Hull Royal Infirmary

What I liked

The staff are very cheerful and willing to answer any questions. It was no trouble to provide a cup of coffee and a sandwich after the surgery.I felt they are genuinely interested in my recoverery, a very nice team.

What could be improved

I was asked to be on the ward for 1pm, with a wait of 4 hours before my surgery I do think it would have been better to have more flexable times, maybe 3pm.

Story from NHS Choices

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