"The Specialist Nuse – was outstanding at..."

About: Glenfield Hospital

What I liked

The Specialist Nuse – was outstanding at every level.

The ETT team were excellent.

Having worked in the Health Service at management level I experienced a first rate service in a hospital which impressed me across the board...something that hasn't occured other than in the private sector.

Many congratulations to Glenfield and thank you very much.

What could be improved

Very little

Anything else?

Just a small point.

In the X-ray Department - which was very efficient, I was given a fabric gown to wear. I just wondered if it might be better if these were disposable as I only wore it for 2 minutes then it went in a hamper, presumably to be laundered. I wondered about the cost effectiveness of this.

I certainly wouldn't mind wearing a disposable gown especially if it helped reduce costs.

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Responses

Response from Glenfield Hospital

Thank you for taking the time to leave your comments about your experience at Glenfield Hospital. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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