"Good care but poor comunication at RDE Hospital"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics Royal Devon & Exeter Hospital (Wonford) Trauma and orthopaedics EX2 5DW
Posted by Sailor43 (as ),
I was supposed to be going for an X-ray in August but I managed to get a cancellation slot in July. This was great, so speedy.
I had a chat with a doctor when I first got there, I was taken for an X-ray and then sat in the waiting area for 45 minutes. Well, I sat in one area for 20 minutes until another nurse told me to sit elsewhere, which I did for another 25 minutes.
Eventually, a nurse came out to me and told me I should have been told to go home. I was sure the original doctor had said we would look at the x-ray results together.
I've not yet had my results, I have no idea when I'll get them. I phoned the surgery but had no response.
I am mainly complimentary about the services, I have to admit that I liked the system of booking my own appointment through the DART although I do like to have my doctors recommendations of where to go and who to see.
All in all, my care was good but communication could have been better.