"Trying to get a GP appointment"

About: A Medical Centre

(as a relative),

My 16year old daughter required seeing a GP at our local Medical Cente in Maghull, though it wasn't urgent she has been unwell and due to going on holiday in a weeks time thought best to be seen prior to that.

The receptionist told her non urgent appointments were 1 month in advance, which we find unacceptable. She was told to call back the following morning and request an emergency appointment.

She did this and was subsequently seen.

I cannot understand nor she, why we had to use an emergency appt when she did not feel it was and was happy to wait a week so as not to take up the appointment for some one who required it more urgently.

This is a regular occurance with this GP service.

More choice should be offered to patients and evening clinics in this practice.

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Response from Diane Blair, Manager, Sefton LINk

Sefton Local Involvement Network (Sefton LINk) is a voluntary network of local people, groups and organisations who work to independently monitor and improve health and adult social care services in Sefton. Your views have been added to the Sefton LINk database to ensure that local people's views are heard by those providing the services. If you would like further information on Sefton LINk please contact us on 0151 920 0726 or sls@seftoncvs.org.uk Alternatively find out more via the LINk website; www.seftoncvs.org.uk or find Sefton LINk on Facebook or Twitter.

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